Frequently Asked Questions Print

1. What is web hosting?

Web hosting is the way that allows you to make your website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for servers they do not own to be located in their data center, called colocation or Housing.

2. Do you offer a money back guarantee?

Yes! We are confident in our services so if you are not satisfied for whatever reason, we offer a 30 day unconditional money back guarantee.

3. Do you offer an uptime guarantee?

Our network connectivity also meets the highest standards - 99.9% network uptime guaranteed with our Service Level Agreement. Given our 24/7/365 functionality and congestion-free network, we provide you with the fast and smooth service you demand.

4. Can I upgrade my webhosting account at a later date?

Yes. You can easily switch between any of our packages at anytime with zero downtime.

5. Is it possible to start off on a monthly plan and later switch to a yearly plan?

Yes. You can start using our services by simply paying on a monthly basis. If you would like to be billed annually just submit a ticket to the billing department.

6. Are there any restrictions on the number of email accounts, FTP accounts, sub-domains and other features?

No. You can create as many email accounts, FTP accounts, mailing lists, email forwards and subdomains as you require.

7. Do you offer a website builder?

Yes. All shared hosting accounts come with a free website builder, allowing you to create professional websites in minutes.

8. What are the specifications of your servers?

The shared hosting accounts are on E5506 Dual quad core processors with 2.13GHz and 16 GB RAM running on Litespeed.

9. What methods of payment do you offer?

V7Host accepts all major credit and debit cards through 2Checkout and Google Checkout, as well as Paypal. You may also submit payment through bank/wire transfer provided the amount is at least $100.

10. Do you perform a daily backup of my site?

Yes, we perform an off-site daily back of your web content, including files, images, databases and emails.

 

If you have any other questions please contact us!